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Find Your Ideal Clinic Location

In this installment of the series on starting your own ABA clinic we will dive into the considerations needed to select the best possible location for your business. Regardless if you want to run the clinic out of suite in your home, provide on-site services or various sizes of fixed commercial operations you can benefit from the contents of this article. 

Type of Space Needed

In order to determine what type of space(s) you need start by figuring out the following:

  • Do you need physical space and if so how much?
  • Do you need to deliver all services in-person, could some be handled on-line or in-home?
  • How many hours per week do you want to work?
  • How many staff will you need to run the clinic and can some of them do their work remotely?
  • Will you be able to find a location that is mostly suitable, or will you need to do significant renovations?
  • How much can you afford?
  • Based on your answers:
    • Create a suite in your home?
    • Rent a space full or part-time?
    • Buy a place for the clinic?

Location, Location, Location

In real estate the 3 biggest items are location, location and location. While your choice is unlikely to make you rich in real estate, the place you choose can have an impact on the success of your clinic.

Earlier on in this series we discussed a couple of key elements when selecting a location.

  • Determine where there are pockets of people who are your target market. Being quicker and easier to access will help attract them to you. Depending on where you live data to help you find them could be located in a recent census or potential demographic study results.
  • The next thing to consider is where your competition resides. It will be harder to gain clients if you are the fourth clinic to set up shop at a given intersection. Try to pick a location that is good for your target market and does not have strong competition.
  • General access to your practice needs to be considered too. You may offer the best services but lack the parking to allow patients to get in easily. The same is true for having a lack of wheelchair access to the site or being far away from public transit.

Security and Safety

The design of your clinic should incorporate measures that will provide security and safety.

  • Make sure areas are well lit
  • Secure doors, windows and storage areas.
  • Locks on therapy rooms to control interruptions during a session.
  • Add soundproofing
  • Have designated areas so it is less likely for someone to wander around and disturb other clients.
  • Larger clinics should have higher levels of preparation including CCTV monitoring and alarms.

Accessibility

At a minimum make sure that your clinic meets the base accessibility requirements under the prevailing laws in your location and guidelines offered by your industry. Also consider the level of accommodation that your specific target market may need. 

You will need to include accessible washrooms, wheelchair access, signage and other devices to aid your patients during treatment. While these are typically covered in the statutes, what many of them miss is the items that may be difficult for some to handle. This would include sensory sensitivities (smells, lighting and colours) as well as  by incorporating calming elements and designated respite areas.

Therapy Rooms

Depending on the types of therapies you will be providing, ensure that there is ample space and resources available to do them well such as toys, cleaning products, snacks, and equipment. Grouping the therapy rooms together may help the flow of the clinic and separate from other functions.

Reception Area

Everyone needs a reception area, even for the single practitioner. This is a waiting area for the parents during treatment or a place to sit if folks from the next session arrive early. In larger operations there may need to be a receptionist or greeter to be there during business hours.

Staff Rooms

Depending on the size of your clinic you may need to allocate different types of areas for staff to use. This includes a small kitchen, meeting room, administrative areas, storage and washrooms. These rooms should be stocked with the appropriate resources that the staff need to do their jobs including workstations, computers, printers and other office items.

Lease Negotiation

Now that you have determined what you need in a space, and you have located a suitable space, now it is time to consider the terms of leasing it. Read the terms of the lease, have it reviewed by a lawyer and make sure it contains the things you need to be successful. 

  • Short and Long-term goals
  • Ability to modify space now and in the future. 
  • Will the lessor provide funding or a loan for renovations, or at the very least compensate you for the improvements if you decide to leave.
  • Terms for rent increases and lease renewals.

Renovation Considerations

You will need to incorporate a few items into your renovation plans above and beyond getting approval from the lessor.

  • Assess the space and what needs to be done to create your desired clinic. This may include adding accessibility elements, changing locations of walls and rooms, beautifying the space as well as adding items specific to your clinic’s needs.
  • Consult with the appropriate professionals such as architects, contractors, interior designers and assess the associated building codes and government regulations. This includes getting the right permits and inspections.

Build Budget

Establish a  budget for your build that you can afford. Do not max out on the initial plan as there are bound to be unforeseen expenses that will push the limits of your budget. Once you have a plan together you may be able to use those costs to help negotiate your lease.

We hope you found this installment of our guide helpful in determining your clinic location. Up next will be our post on marketing your clinic and getting the word out that will attract your ideal clients.

References

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