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ABAKiS

About the Service

myABAKiS is a Service provided by ABAKiS Solutions; it includes a public website and a restricted-access web application available only to registered Account owners and other Users invited by members of the ABAKiS team or Account owners or their designated team administrators. User Content is limited to the web application, and is specific to a Program Team, to which Account owners, team administrators, and other Users may be assigned.

How We Collect and Use Information

We collect the following types of information about you:

Account Owner Personal Information

We ask for certain information such as your name, address, phone number and email address when you register for a myABAKiS account, or if you correspond with us. We may also retain any messages you send through email or from any contact forms on our website or in the application software. 

ABAKiS collects Account Owner Personal Information for the sole purpose of account administration and supporting the intended function of the Service. We do not make Account Owner information public, sell or share it with third parties.

We do not automatically remove account information if you deactivate your account. Instead, we retain the account information we collected in case you ever want to return. We will remove it permanently if you ask us to.

Billing and Payment Information

We use only PCI compliant third-party services for the collection and use of billing and payment information to process payments. While we do provide convenient means to allow you to provide this information and periodically update it, we do not collect or retain this information directly.

User Personal Information

As an Account owner, you can designate a team administrator to manage Users for a Program Team. Team administrators, account owners, and members of the ABAKiS support team can invite new Users to join a Program Team. 

If you receive an invitation to join one or more Program Teams as a new User, you are asked to provide your name. This information (name and email address) is visible to the Team Administrator and Account Owner for that Program Team.

If you record any data associated with a Program Team, your User name will be visible to other members of that Program Team in connection with that data. 

ABAKiS collects User Information for the sole purpose of supporting the intended function of the Service. We do not make User information public, sell or share it with third parties.

Rights to Program Team Data

As a User of the Service, you may enter data for one or more Program Teams. This data may include your name, photos or other personally identifying data, but does not include your personal contact information.

The Account Owner for a Program Team, or their designated representative, retains the right to download or generate reports from Program Team Data, which may include your personal information. They may, at their discretion, use that data for any legally permitted and legitimate business purpose.

The Account Owner may also transfer their rights to this data to another party at their discretion.

As a User of the Service you may opt out of adding further data at any time. Removal of data you have already entered is at the discretion of the Account Owner.

Anonymized or Aggregate Data

We may directly collect analytics data, or use third-party analytics tools and services, to help us measure traffic and usage trends for the Service. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the Service. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.

Cookies

A Cookie is a small text file containing a string of alphanumeric characters stored on your web browser. When you use the myABAKiS Service, we may send one or more cookies to your computer that uniquely identifies your browser. Some cookies are essential to proper functioning of the Service during a logged-in session. Therefore, setting your browser to refuse all cookies may cause the Service to not function properly.

The myABAKiS Services may also use Cookies to convey information to us about how you use the Service and allow us or our business partners to track your usage of the Service over time. This may include, for example: the pages you view, the links you click and other actions you take on the Service. When used, this is solely for identifying opportunities to improve the Service.

Features of the Service may also use Persistent cookies that make it easier for you to login on subsequent visits. You may safely remove or block persistent cookies.

Log file Information

Your browser or mobile device automatically sends us information each time you access the Service. When you use our Service, our servers automatically record certain log file information. These server logs may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information.

Only people we specifically authorize have access to log file information. They may use this information solely for the purpose of providing maintenance, troubleshooting, or making improvements to the Service.

Service-Related Communications

We may use your User Personal Information to contact you directly with service-related communications. This includes, for example, account verification, purchase and billing confirmations and reminders, important changes or updates to the features of the Service, technical information and security notices. We may use this information for troubleshooting or providing important information regarding the functioning or availability of the Service.

Promotional Communications

Promotional communications includes things like newsletters, promotional offers, surveys, or other marketing communications. We use an opt-in method for using your personal contact information for promotional communications. This means that we will only send you this type of communication if you specifically agree.

You may change your communications preferences at any time by using an Unsubscribe link in a promotional email, or by contacting us directly with your request at info@myabakis.com.

Sharing of Personal Information

ABAKiS will not rent or sell your Personal Information to third parties without your explicit consent. 

We may occasionally make this information temporarily available to third-party business partners and Trusted Users for the purpose of providing or enhancing the Service to you. Third party business partners will be given limited access to your information as is reasonably necessary to deliver the Service. We will require that such third parties comply with this Privacy Policy, or operate under a similar privacy policy.

Change of Control

In the event that the control of ABAKiS Solutions changes, this privacy policy and all of its conditions will be upheld with respect to data already collected. We will communicate any changes to the privacy policy to you.

Required Information Disclosure

There are a few circumstances where we will disclose your information:

  • Where required to do so by law or subpoena, or if necessary to comply with the reasonable requests of law enforcement
  • To enforce our Terms of Use or to protect the security, quality or integrity of our Service
  • To exercise or protect the rights, property, or personal safety of the ABAKiS team, Users, or others.

How We Store and Protect Your Information

Storage Location

Your information collected through the Service may be stored and processed in the United States, Canada, Australia or any other country in which ABAKiS or its subsidiaries, affiliates, or service providers maintain facilities. ABAKiS may transfer information that we collect about you, including personal information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world.

By using the Service you consent that your information may reside in a jurisdiction that does not have the same data protection laws as exist where you live. 

Information Security

ABAKiS cares about the security of your information, and uses commercially reasonable safeguards to preserve the integrity and security of all information collected through the Service. To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information.

Compromise of Information

In the event that any information under our control is compromised as a result of a breach of security, ABAKiS will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

Children’s Privacy

ABAKiS does not knowingly collect or solicit any information from anyone under the age of 16 or knowingly allow such persons to register as Users. The Service and its content are not directed at children under the age of 16. In the event that we learn that we have collected personal information from a child under age 16 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 16, please contact us at info@myabakis.com.